Shipping Policies

CIGAR BUS Co. 100% Guarantee of Satisfaction & Return Policy

Non-Tobacco Products: If you are not 100% satisfied with any non-tobacco product that you purchased from you may return it in original condition within 14 days of purchase for full credit or refund.

Damaged Cigars: Damaged items will be replaced, we will pay for all shipping cost.  If you are not 100% satisfied with any cigars that you purchase from, you may return them within 30 days for full credit or full refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact.

Directions for Returns:If you would like to return merchandise, Please email us at within 3 days of receipt of your order to expedite the return(s).You must include your order number,the item you are returning,and the reason you are returning the merchandise. When returning merchandise, please repack the item carefully and return it INSURED within the prescribed time(s) above. We will pay for return shipping if your package was damaged or it was our error when it reached you.